Shipping policy
Shipping Policy
At Amara, we aim to dispatch all orders as quickly and efficiently as possible.
Order Processing
- Orders are typically processed within 1–2 working days.
- Orders placed on weekends or UK public holidays will be processed on the next working day.
- Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
UK Shipping
We currently deliver throughout the United Kingdom.
Estimated delivery times:
- Standard Delivery: 2–5 working days
- Express Delivery (if selected): 1–2 working days
Delivery times are estimates and may vary during busy periods or due to circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your selected delivery method.
Any free shipping promotions will be clearly displayed on our website when available.
Order Tracking
Where tracking is available, you will receive a tracking number by email once your order has been dispatched.
Delays
While we work hard to meet our delivery estimates, occasional delays may occur due to courier services, adverse weather, or peak trading periods. We appreciate your patience should this happen.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase. We cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided at checkout.
Lost or Damaged Parcels
If your parcel arrives damaged or you believe it has been lost in transit, please contact us as soon as possible. We will work with the courier to resolve the issue promptly.
Contact Us
If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to help.